Technischer Support (m/w/d)

Pfeiffer Vacuum GmbH

Asslar, HE, DE
On-site
2nd-level support
Product group support
Complex fault analysis
You will be responsible for technical 2nd-level support for defined product groups, including the analysis of complex faults and collaboration with development and product owners

Job Summary

  • You will be responsible for technical 2nd-level support for defined product groups, including the analysis of complex faults and collaboration with development and product owners.
  • The company offers varied tasks with an expanding and innovative employer, further development through training and internal career opportunities, and an attractive remuneration package.
  • Work-life balance is supported through flexible working hours and 30 days of annual leave, with the possibility of mobile working to reconcile family and career.

Matching Summary

You will be responsible for technical 2nd-level support for defined product groups, including the analysis of complex faults and collaboration with development and product owners.

Skills & Requirements

Must-have

  • 2nd-Level Support
  • Product Group Support
  • Complex Fault Analysis
  • Technical Sales Support
  • Complaint Management
  • Product Optimization

Nice-to-have

  • Analytical Skills
  • Structured Work Approach
  • High Communication Competence
  • Proactive and Careful Work Style
  • Open and Appreciative Culture
  • Promoting Diversity and Inclusion

Key Requirements

  • Minimum 3-year technical vocational training
  • Minimum 2-year further technical education
  • Several years of professional experience
  • Readiness for business trips (approx. 5%)
  • Very good English skills

Work Rights

Not specified

Tailored Resume

Cover Letter