Consulting Director

Datacom

Sydney, Australia
On-site
10+ years consulting or senior cx role
Deep martech crm cdp understanding
Hands-on salesforce marketing cloud experience
This role involves shaping the strategy for CX and digital engagement while designing practical roadmaps across lifecycle, channels, data, and AI

Job Summary

  • This role involves shaping the strategy for CX and digital engagement while designing practical roadmaps across lifecycle, channels, data, and AI.
  • The successful candidate will leverage deep knowledge of platforms like Salesforce and Adobe to architect end-to-end digital engagement solutions.
  • Datacom offers a high-impact environment where you can define CX offerings, work with leading brands, and grow your team in the ANZ region.

Matching Summary

This role involves shaping the strategy for CX and digital engagement while designing practical roadmaps across lifecycle, channels, data, and AI.

Skills & Requirements

Must-have

  • 10+ years consulting or senior CX role
  • Deep MarTech CRM CDP understanding
  • Hands-on Salesforce Marketing Cloud experience
  • Adobe Experience Cloud expertise
  • Proven MarTech transformation delivery track record

Nice-to-have

  • Experience with Braze HubSpot or Sitecore
  • Strong ANZ market senior relationships
  • Thought leadership in CX and AI
  • Vendor partnership building skills
  • MBA qualification preferred

Key Requirements

  • Bachelor's degree in business, marketing, IT, science, engineering, economics or related field
  • 10+ years of experience in consulting or senior CX/digital roles
  • Essential: Bachelor's degree in business, marketing, IT, science, engineering, economics or related field

Work Rights

Not specified

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