Technical Support & Product Planning For In-house Developed Products Advertising Platform Planning & Operations-ad Platform Planning Department,global Ad Division (gad)

Rakuten

Tokyo, Japan
3+ years in customer success
3+ years in saas product support
Technical expertise in onboarding
The advertising business leverages IDs, data, and media to support marketing efforts

Job Summary

  • The advertising business leverages IDs, data, and media to support marketing efforts.
  • You will design effective onboarding strategies for new features to enhance user engagement.
  • The role offers significant autonomy and the opportunity to leverage technical expertise.

Matching Summary

The advertising business leverages IDs, data, and media to support marketing efforts.

Skills & Requirements

Must-have

  • 3+ years in customer success
  • 3+ years in SaaS product support
  • Technical expertise in onboarding

Nice-to-have

  • Experience with marketing automation tools
  • Basic knowledge of HTML/CSS/JS
  • User-centric feedback collaboration

Key Requirements

  • 3+ years in customer success
  • 3+ years in SaaS product implementation support
  • English proficiency required

Work Rights

Not specified

Tailored Resume

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