Service Advisor

Rock Honda

Fontana, CA, United States
Base: $16.50ph draw against commission; bonus/equi...
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Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing service estimates
** Rock Honda is seeking an experienced Service Advisor to join their team in Fontana, CA. The ideal candidate will have a background in automotive service, particularly with Honda vehicles, and will be responsible for facilitating communication between customers and technicians while managing service requests and repair orders. **

Job Summary

  • Serve as the communicator and liaison between the customer and technician, ensuring needs are understood and service is clearly communicated.
  • Develop estimates by costing materials, supplies, and labor, and prepare repair orders (RO), obtaining approval signatures and entering them into the service database system.
  • We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 75

** Rock Honda is seeking an experienced Service Advisor to join their team in Fontana, CA. The ideal candidate will have a background in automotive service, particularly with Honda vehicles, and will be responsible for facilitating communication between customers and technicians while managing service requests and repair orders. **

Salary

Base: $16.50/hr draw against commission; Bonus/Equity: commission and performance incentives; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Developing service estimates
  • Writing repair orders
  • Maintaining customer records

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter