Customer Service Representative

BMO

Fredericton, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Deliver exceptional customer service
Identify customer needs
Provide financial advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests, handles transactions, and offers advice on digital banking options to ensure a seamless experience.
  • BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • deliver exceptional customer service
  • identify customer needs
  • provide financial advice
  • handle banking transactions
  • manage cash transactions
  • follow risk and compliance processes

Nice-to-have

  • creative problem solving
  • personal customer experience
  • collaborative team member
  • proactive customer engagement

Key Requirements

  • No prior experience necessary
  • Post-secondary degree or certification desirable
  • High-level knowledge of personal offers
  • Confident use of social media and online tools
  • Basic knowledge of sales solutions
  • Readiness to collaborate
  • Strong interpersonal skills
  • Verbal & written communication skills - Basic
  • Organization skills - Basic
  • Collaboration & team skills - Basic

Work Rights

Not specified

Tailored Resume

Cover Letter