Senior Customer Service Representative

diversey.si

Base: not specified; bonus/equity: annual + holida...
Fluent in french and english
Customer complaint resolution
Order processing support
The Senior Customer Service Representative provides exemplary service, supports team members, and cultivates strong customer relationships to drive satisfaction and loyalty

Job Summary

  • The Senior Customer Service Representative provides exemplary service, supports team members, and cultivates strong customer relationships to drive satisfaction and loyalty.
  • Benefits include life insurance, private medical care, holiday allowance, bonuses, and extra vacation days.
  • Solenis offers exciting career growth opportunities in a global organization that values innovation, sustainability, and collaboration.

Matching Summary

The Senior Customer Service Representative provides exemplary service, supports team members, and cultivates strong customer relationships to drive satisfaction and loyalty.

Salary

Base: Not specified; Bonus/Equity: Annual and holiday bonuses; Benefits: Life insurance, private medical care, extra vacation days

Skills & Requirements

Must-have

  • Fluent in French and English
  • Customer complaint resolution
  • Order processing support
  • Intermediate computer skills
  • Experience with ERP systems

Nice-to-have

  • Mentorship and training skills
  • Process improvement experience
  • Strong written and verbal communication
  • Collaboration with sales and other departments
  • Proactive customer needs anticipation

Key Requirements

  • Minimum 1 year customer service experience
  • Fluent French and English language skills
  • Experienced in conflict handling
  • Accurate keyboarding skills

Work Rights

Not specified

Tailored Resume

Cover Letter