Customer Service Executives/Assistants

DIMERCO EXPRESS SINGAPORE PTE LTD

Singapore
Not specified (potentially hybrid or on-site based on logistics operations).
Manage air export shipment bookings
Prepare export documentation including invoices
Process airway bills and permits accurately
Dimerco Express Singapore Pte Ltd is seeking Customer Service Executives/Assistants to join their Air Export team. The role involves managing air export shipments, preparing documentation, and ensuring customer satisfaction, with a focus on detail and proactive communication

Job Summary

  • The role involves managing and executing air export shipment bookings while ensuring adherence to delivery schedules.
  • Candidates will prepare and process all required documentation including invoices, reports, permits, and Airway Bills in an accurate manner.
  • Dimerco offers opportunities for international travel, cross-border projects, and continuous professional training within a global logistics leader.

Matching Summary

Match Score: 85

Dimerco Express Singapore Pte Ltd is seeking Customer Service Executives/Assistants to join their Air Export team. The role involves managing air export shipments, preparing documentation, and ensuring customer satisfaction, with a focus on detail and proactive communication.

Skills & Requirements

Must-have

  • Manage air export shipment bookings
  • Prepare export documentation including invoices
  • Process Airway Bills and permits accurately
  • Coordinate with customers and internal stakeholders
  • Ensure timely submission of cost approvals

Nice-to-have

  • Proactive attitude with strong accountability
  • Excellent communication and follow-up skills
  • Detail-oriented problem-solving abilities
  • Fast learner in a fast-paced environment
  • Team player collaborating across departments

Key Requirements

  • Diploma or Degree in Business, Logistics, or Supply Chain
  • Minimum 1-2 years experience in airfreight customer service
  • Proficient in Microsoft Excel and Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter