Customer Support Specialist - Dutch Speaking

bp

Hungary
Hybrid
Dutch language proficiency c1
English language proficiency c1
Customer service operational tasks
Our purpose is to deliver energy to the world, today and tomorrow

Job Summary

  • Our purpose is to deliver energy to the world, today and tomorrow.
  • Customer service support specialist is intended to provide end to end support to our customers from onboarding through the full life cycle of the customer on a given product or products delivering an effortless and best customer experience in all touch points with the customer.
  • At bp, we provide the following environment & benefits to you Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Hybrid working arrangement aligned with team arrangements and business needs Opportunity to build up long term career path and develop your skills with wide range of learning options Celebrate in bp’s success.

Matching Summary

Our purpose is to deliver energy to the world, today and tomorrow.

Skills & Requirements

Must-have

  • Dutch language proficiency C1
  • English language proficiency C1
  • Customer service operational tasks
  • Resolve customer issues proactively
  • Customer support via internet, phone, email

Nice-to-have

  • Teammate characteristics
  • Constructive communication
  • Active listening skills
  • Build strong relationships

Key Requirements

  • C1 level of Dutch and English
  • University level education or equivalent experience
  • Previous experience in Customer Service
  • Strong understanding of business needs
  • Analytical skills
  • Excellent communication and partner management
  • High level of IT proficiency

Work Rights

Not specified

Tailored Resume

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