Veterinary Business Manager

Petfolk

Indianapolis, IN, USA
Base: not specified; bonus/equity: equity ownershi...
On-site
Client-facing leadership
Hospital operations management
Team engagement and coaching
At Petfolk, we’re reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them

Job Summary

  • At Petfolk, we’re reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them.
  • As a Veterinary Business Manager, you’ll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert.
  • Compensation includes equity ownership, profit-share potential, generous PTO, health benefits, and a clear path to becoming a Petfolk Business Partner with mentorship and growth opportunities.

Matching Summary

At Petfolk, we’re reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them.

Salary

Base: Not specified; Bonus/Equity: Equity ownership and profit-share potential; Benefits: Generous PTO, paid holidays, health, dental, vision, disability, life insurance, employee discounts

Skills & Requirements

Must-have

  • Client-facing leadership
  • Hospital operations management
  • Team engagement and coaching
  • Business performance oversight
  • Service-driven environment experience

Nice-to-have

  • Hospitality-minded leadership
  • Conflict resolution skills
  • Data and metrics comfort
  • Continuous improvement mindset
  • Empathy in client interactions

Key Requirements

  • 2+ years leadership experience in service-driven environment
  • Experience in boutique hospitality, fitness, luxury retail, or medical/dental clinic
  • Strong communication and conflict resolution skills

Work Rights

Not specified

Tailored Resume

Cover Letter