Patient Advocate Ii - Patient Experience

Advocate Health

Winston-Salem, North Carolina, US
Base: $25.30 - $37.95 ph; bonus/equity: not specif...
Not specified; likely on-site based on job location and hours.
Bachelor's degree in human relations discipline
3+ years hospital patient relations experience
Exceptional interpersonal and problem solving skills
Advocate Health is seeking a Patient Advocate II in Winston-Salem, NC, to enhance patient experience and resolve concerns within their healthcare system. The ideal candidate must have a bachelor's degree in a relevant field and at least three years of experience in hospital patient relations or a related area

Job Summary

  • The role involves identifying concerns, resolving patient and family problems, and documenting issues to improve the quality of care.
  • Candidates must possess exceptional communication skills and the ability to interact professionally with patients, physicians, and staff under high-stress conditions.
  • The position offers a comprehensive benefits package including health insurance, retirement plans, and educational assistance within a large nonprofit health system.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Advocate II in Winston-Salem, NC, to enhance patient experience and resolve concerns within their healthcare system. The ideal candidate must have a bachelor's degree in a relevant field and at least three years of experience in hospital patient relations or a related area.

Salary

Base: $25.30 - $37.95 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health/welfare, retirement match, and educational assistance

Skills & Requirements

Must-have

  • Bachelor's degree in human relations discipline
  • 3+ years hospital patient relations experience
  • Exceptional interpersonal and problem solving skills

Nice-to-have

  • Knowledge of medical terminology
  • Ability to deal with high stress calmly
  • Experience with diverse patient populations

Key Requirements

  • Bachelor's Degree required
  • 3+ years related experience preferred
  • Knowledge of medical terminology preferred

Work Rights

Not specified

Tailored Resume

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