Base: $35.12 usd; bonus/equity: not specified; ben...
On-site
Professional guest engagement
Personalized guest experience
Concierge services
You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories
Job Summary
You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories.
You provide full Concierge services, including but not limited to restaurant reservations, golf tee time bookings, car rentals, arranging transportation via various methods, assisting with flights and any guest request within the realm of the job spectrum.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential Opportunity to develop your talent and grow within your property and across the world!
Matching Summary
You will play a key role in the memories the guest experiences during their stay by telling them about the amenities the hotel has to offer and showing them all the options they have to make lasting memories.
Salary
Base: $35.12 USD; Bonus/Equity: Not specified; Benefits: Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
Skills & Requirements
Must-have
professional guest engagement
personalized guest experience
concierge services
handling guest complaints
maintaining departmental communication
computer software proficiency
Nice-to-have
visionary development
contagious energy
inspiring opportunities
diversity and inclusion celebrated
trust, respect, and integrity
Key Requirements
High school diploma
College degree in Hospitality or Business is an asset
Luxury Customer Service Experience
Previous experience within Front Office at a 5-Star Hotel preferred
Minimum of two year’s work experience at a 5-Star Hotel preferred
Must provide proof of eligibility to be employed in the United States of America
Work Rights
Must provide proof of eligibility to be employed in the United States of America