Base: $50k - $55k; bonus/equity: not specified; be...
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Customer account liaison
E-commerce fulfillment
Production planning
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Ryder System is seeking a Customer Success Specialist for their Burlington, North Carolina location. The role focuses on managing customer relationships within ecommerce operations, ensuring the fulfillment process meets client needs while fostering customer loyalty.
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Job Summary
The Customer Success Specialist is the key account liaison between the client and the ecommerce operations team, responsible for the growth, development, and customer success of assigned startup or emerging ecommerce fulfillment accounts.
This role involves understanding client needs, ensuring end-to-end fulfillment solutions meet and exceed expectations, and working closely with key customer contacts, operations leadership, and IT.
Ryder offers a comprehensive benefit package, a 401(K) Savings Plan with company match, discounted stock purchase options, and opportunities for professional development.
Matching Summary
Match Score: 75
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Ryder System is seeking a Customer Success Specialist for their Burlington, North Carolina location. The role focuses on managing customer relationships within ecommerce operations, ensuring the fulfillment process meets client needs while fostering customer loyalty.
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Salary
Base: $50K - $55K; Bonus/Equity: Not specified; Benefits: Comprehensive health and welfare benefits, 401(k) with match
Skills & Requirements
Must-have
Customer account liaison
E-commerce fulfillment
Production planning
Customer satisfaction
ERP systems knowledge
Nice-to-have
Agility and creativity
Strong work ethic
Embrace technology
Collaborative environment
Key Requirements
Industry experience in lieu of degree
Two (2) years or more of industry related experience
Two (2) years or more eCommerce experience in fulfillment or retail
Bachelor's degree in Business, Logistics or Transportation, required