Senior Member Services Officer

Ncsecu

Broad knowledge of branch operations
Excellent critical thinking skills
Ability to train and mentor staff
Join a team that believes in the credit union philosophy of 'People Helping People'

Job Summary

  • Join a team that believes in the credit union philosophy of 'People Helping People'.
  • Assist members with loan applications and resolve complaints across all delivery channels.
  • Provide training and mentorship to less experienced staff while ensuring compliance with policies.

Matching Summary

Join a team that believes in the credit union philosophy of 'People Helping People'.

Skills & Requirements

Must-have

  • Broad knowledge of branch operations
  • Excellent critical thinking skills
  • Ability to train and mentor staff

Nice-to-have

  • Positive attitude towards members
  • Good time management skills
  • Ability to work independently and in a team

Key Requirements

  • High school diploma or GED equivalent
  • Minimum 4 years related experience
  • Completion of Consumer Lending Program required

Work Rights

Not specified

Tailored Resume

Cover Letter