Customer Service Representative

Happy Tails

Unknown Location
Base: $17–$18.00ph doe; benefits: pyrt-time health...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Happy Tails is seeking a Customer Service Representative who is passionate about both pets and people, capable of managing a fast-paced environment, and providing excellent customer service. The role involves welcoming pet parents, managing check-ins and check-outs, and ensuring a positive experience for both pets and their owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17-$18.00/hour DOE + tips.

Matching Summary

Match Score: 85

Happy Tails is seeking a Customer Service Representative who is passionate about both pets and people, capable of managing a fast-paced environment, and providing excellent customer service. The role involves welcoming pet parents, managing check-ins and check-outs, and ensuring a positive experience for both pets and their owners.

Salary

Base: $17–$18.00/hour DOE; Benefits: Part-time health, mental health, and telehealth benefits; Bonus/Equity: tips

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean
  • supporting other team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • pet-obsessed professionals

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter