You will be responsible for the smooth operational functioning of a point of sale, by coaching your team on a daily basis, ensuring impeccable service and guaranteeing the establishment's performance, all while respecting Autogrill's quality standards
Job Summary
You will be responsible for the smooth operational functioning of a point of sale, by coaching your team on a daily basis, ensuring impeccable service and guaranteeing the establishment's performance, all while respecting Autogrill's quality standards.
Manage and lead a team (scheduling, support, motivation), supervise daily operations (service, quality, hygiene, safety), and ensure a fluid, fast, and friendly customer experience.
A dynamic, multicultural, and stimulating environment, comprehensive training, flexible hours with 5 weeks of vacation, and a favorable collective agreement are offered.
Matching Summary
You will be responsible for the smooth operational functioning of a point of sale, by coaching your team on a daily basis, ensuring impeccable service and guaranteeing the establishment's performance, all while respecting Autogrill's quality standards.
Skills & Requirements
Must-have
Operational management of a point of sale
Team leadership and motivation
Daily operations supervision
Customer experience guarantee
Stock and supply management
Performance objective tracking
Nice-to-have
Positive and motivating communication
Dynamic, multicultural environment
Flexible working hours
Key Requirements
Confirmed experience in team management in catering or retail
Strong knowledge in Cuisine and Barista
Excellent organizational, communication, and leadership skills
Autonomy, sense of responsibility, team spirit
Proficiency with digital tools and performance indicator tracking
Availability on weekends and public holidays
Bilingual French (English or German depending on the region: an asset)