Director, Omnichannel Engine Business Product Owner

Bristol Myers Squibb

Princeton, NJ, US
$198,820 - $240,917; not specified; health coverag...
50% onsite
Omnichannel orchestration engine
Next best engagement strategy
Product roadmap definition
Bristol Myers Squibb is seeking a Director of Omnichannel Engine Business Product Owner, responsible for overseeing the company's omnichannel orchestration and engagement strategies across various therapeutic areas. The role requires a combination of technical expertise and strong leadership skills to drive the integration of data-driven decision-making into marketing and sales operations

Job Summary

  • The Director, Omnichannel Engine Business Product Owner is responsible for owning Bristol Myers Squibb’s omnichannel orchestration and “next best engagement” engine as a business product.
  • This role defines and executes the product roadmap for the decisioning and automation capabilities that determine which actions, messages, and channels to deploy for each customer and when.
  • Bristol Myers Squibb offers a wide variety of competitive benefits, services and programs that provide employees with the resources to pursue their goals, both at work and in their personal lives.

Matching Summary

Match Score: 85

Bristol Myers Squibb is seeking a Director of Omnichannel Engine Business Product Owner, responsible for overseeing the company's omnichannel orchestration and engagement strategies across various therapeutic areas. The role requires a combination of technical expertise and strong leadership skills to drive the integration of data-driven decision-making into marketing and sales operations.

Salary

$198,820 - $240,917; Not specified; Health Coverage, Wellbeing Support, Financial Well-being and Protection, Work-life benefits

Skills & Requirements

Must-have

  • Omnichannel orchestration engine
  • Next best engagement strategy
  • Product roadmap definition
  • Data science and AI deployment
  • Cross-functional team leadership
  • Commercial data domains expertise

Nice-to-have

  • Patient-centric engagement
  • Continuous improvement mindset
  • Agile product development
  • Stakeholder engagement skills

Key Requirements

  • Minimum 8+ years in life sciences/pharmaceutical industry
  • At least 3 years focused on omnichannel strategy/orchestration
  • Proven expertise with omnichannel platforms
  • Strong technical skills in data modeling/analytics/API integration
  • Hands-on experience with predictive modeling/AI/ML deployment
  • Familiarity with legal/regulatory/privacy frameworks

Work Rights

Not specified

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