The Service Manager is responsible for ensuring policies and standards are followed across all guest-facing and culinary areas to maximize sales and profitability
Job Summary
The Service Manager is responsible for ensuring policies and standards are followed across all guest-facing and culinary areas to maximize sales and profitability.
This role requires protecting company assets while executing gaming initiatives and groups events to drive financial performance.
The successful candidate will recruit, train, and coach venue management to reduce employee turnover and maintain a culture of hospitality.
Matching Summary
The Service Manager is responsible for ensuring policies and standards are followed across all guest-facing and culinary areas to maximize sales and profitability.
Skills & Requirements
Must-have
1-3 years managing high volume venue
Provincially applicable alcohol certificate
Experience in guest service excellence
Ability to supervise multiple departments
Knowledge of health and safety regulations
Nice-to-have
Post-secondary education in business or hospitality
Strong conflict resolution skills
Ability to build lasting relationships
Proficient with Microsoft Office Suite
Vision for maintaining positive morale
Key Requirements
1-3 years experience managing high volume restaurant or venue
Provincially applicable sell, sale, and handling of alcohol certificate
Post-secondary education preferred in business and/or hospitality