Senior Customer Service Agent – Pharma Maasvlakte

A.P. Moller - Maersk

Maasvlakte, Netherlands
Annual performance-based bonus included; 30 days o...
Fully remote
Gdp compliance knowledge
Temperature-controlled environment experience
Pharma customer relationship management
This role serves as the central point of contact for pharma clients to ensure timely communication and product integrity within a temperature-controlled Coldstore

Job Summary

  • This role serves as the central point of contact for pharma clients to ensure timely communication and product integrity within a temperature-controlled Coldstore.
  • The position requires safeguarding Good Distribution Practice (GDP) compliance while coordinating multi-modal transport flows for sensitive pharmaceutical cargo.
  • Employees benefit from an attractive compensation package including an annual performance-based bonus, 30 days of paid leave, and opportunities for international career development.

Matching Summary

This role serves as the central point of contact for pharma clients to ensure timely communication and product integrity within a temperature-controlled Coldstore.

Salary

Annual performance-based bonus included; 30 days of paid annual leave provided

Skills & Requirements

Must-have

  • GDP compliance knowledge
  • Temperature-controlled environment experience
  • Pharma customer relationship management
  • English verbal and written communication
  • Deviation procedure handling

Nice-to-have

  • Dutch language proficiency
  • Upselling opportunities identification
  • Continuous improvement mindset
  • International career development interest
  • Flexible remote work capability

Key Requirements

  • Experience in pharma logistics or cold-chain handling
  • Ability to provide a VOG pre-employment screening
  • Availability to work at Maasvlakte facility

Work Rights

Not specified

Tailored Resume

Cover Letter