Patient Service Representative I Hospital – Ed 1st Shift

Advocate Health

Oak Lawn, IL, US
$20.80 - $31.20; benefits: yes; bonus/equity: not ...
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Customer service philosophy
Aidet standards
Insurance coverage identification
** Advocate Health is seeking a Patient Service Representative for its Emergency Department in Oak Lawn, IL, working full-time hours with responsibilities including patient registration and insurance verification. The role requires strong customer service skills and prior experience in patient access or related fields. **

Job Summary

  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

** Advocate Health is seeking a Patient Service Representative for its Emergency Department in Oak Lawn, IL, working full-time hours with responsibilities including patient registration and insurance verification. The role requires strong customer service skills and prior experience in patient access or related fields. **

Salary

$20.80 - $31.20; Benefits: Yes; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Customer service philosophy
  • AIDET standards
  • Insurance coverage identification
  • Patient out-of-pocket expenses
  • Security authorization
  • Precertification of services
  • Data entry proficiency

Nice-to-have

  • Team building activities
  • Interpersonal communication skills
  • Adaptability to organizational needs

Key Requirements

  • High School Diploma
  • 1 year of relevant experience
  • Intermediate math skills
  • Typing 25 WPM
  • Basic understanding of web-based systems

Work Rights

Not specified

Tailored Resume

Cover Letter