Air Export Customer Service Officer - Freight Forwarding / East [2683]

THE SUPREME HR ADVISORY PTE. LTD.

Singapore, Singapore
Base: $2,300 - $2,800; bonus/equity: not specified...
Not specified (potentially onsite based on location)
5 years experience in freight forwarding
Export document compliance processing
Flight details communication within 1 hour
The Air Export Customer Service Officer position at The Supreme HR Advisory Pte. Ltd. is focused on delivering excellent customer service in the freight forwarding industry. The role requires a minimum of five years of relevant experience and a diploma, with responsibilities including customer interactions, documentation compliance, and communication with various departments

Job Summary

  • The role requires direct interaction with customers to provide reliable service and ensure flight details are communicated within one hour.
  • Candidates must monitor export document compliance, apply correct permits, and track onboard status to inform customers of any irregularities.
  • The position involves collaborating with operations, warehouse, traffic, and planning teams while ensuring accurate airfreight rates and timely monthly reports.

Matching Summary

Match Score: 78

The Air Export Customer Service Officer position at The Supreme HR Advisory Pte. Ltd. is focused on delivering excellent customer service in the freight forwarding industry. The role requires a minimum of five years of relevant experience and a diploma, with responsibilities including customer interactions, documentation compliance, and communication with various departments.

Salary

Base: $2300 - $2800; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5 years experience in freight forwarding
  • Export document compliance processing
  • Flight details communication within 1 hour
  • Airfreight rate verification and updates
  • Onboard status monitoring and reporting

Nice-to-have

  • Outstanding friendly customer service skills
  • Strong cross-departmental communication
  • Ability to handle high call volume
  • Proactive awareness of regulatory changes

Key Requirements

  • Minimum Diploma qualification
  • 5 years experience in same industry
  • Location: Alps Ave (Changi)

Work Rights

Not specified

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