Process & Capability Manager (originations Anz)

Latitude Financial

Process improvement experience in financial services
Change management and stakeholder engagement
Automation and ai-enabled workflow design
This role leads the uplift of internal Originations processes to improve time to decision and operational efficiency across AU and NZ

Job Summary

  • This role leads the uplift of internal Originations processes to improve time to decision and operational efficiency across AU and NZ.
  • The successful candidate will champion automation and STP opportunities while leveraging frontline insights to reduce manual handling.
  • Latitude Financial offers a flexible working environment with great compensation and a commitment to a safe, healthy, and productive culture.

Matching Summary

Match Score: 85

This role leads the uplift of internal Originations processes to improve time to decision and operational efficiency across AU and NZ.

Skills & Requirements

Must-have

  • Process improvement experience in financial services
  • Change management and stakeholder engagement
  • Automation and AI-enabled workflow design
  • Cross-functional partnership with Credit Risk and Tech
  • Leadership of direct reports and team development

Nice-to-have

  • Strong analytical and problem-solving abilities
  • Continuous-improvement mindset
  • Ability to work comfortably in ambiguity
  • Experience with systemic defect and friction insights

Key Requirements

  • Proven experience in process improvement within financial services
  • Australian or New Zealand Permanent Resident or Citizen status
  • Background check including criminal history and bankruptcy check

Work Rights

Must be Australian or New Zealand Permanent Resident or Citizen

Tailored Resume

Cover Letter