$62,000 - $100,000 usd; not specified; not specifi...
Hybrid
Troubleshoot erp application issues
Provide technical solutions
Microsoft web technologies understanding
Epicor is seeking a Technical Application Specialist for their ERP Tools Support Group to enhance and support ERP tools by troubleshooting issues and providing solutions. The ideal candidate will have strong analytical skills, effective communication abilities, and relevant experience in a support environment
Job Summary
Support and enhance ERP tools, ensuring they meet client needs by troubleshooting issues, providing solutions, and maintaining high service quality.
Epicor is a team of 5,000 professionals creating a world of better business through data, AI, and cognitive ERP, helping businesses stay future-ready.
Epicor offers competitive pay and benefits including comprehensive health and wellness, internal mobility, career development, an inclusive workplace, work-life balance, and global mobility support.
Matching Summary
Match Score: 85
Epicor is seeking a Technical Application Specialist for their ERP Tools Support Group to enhance and support ERP tools by troubleshooting issues and providing solutions. The ideal candidate will have strong analytical skills, effective communication abilities, and relevant experience in a support environment.
Salary
$62,000 - $100,000 USD; Not specified; Not specified
Skills & Requirements
Must-have
Troubleshoot ERP application issues
Provide technical solutions
Microsoft web technologies understanding
Customer-centric interpersonal skills
Respond to system failures
Nice-to-have
Mentoring other team members
Contribute to knowledge base
Business travel may be required
Accommodate US Western regions coverage
Key Requirements
3+ years applicable experience
Post-secondary education or industry knowledge/experience
Experience in a support environment with high call volumes
Familiarity with REST API and OData protocols
Knowledge of Microsoft TSQL, ERP applications, and analytical tools