Customer Service Executive

Air Products Inc

Not specified (assumed to be hybrid based on industry standards).
Bachelor degree in business or equivalent
Minimum 5 years internal sales experience
Sap erp system proficiency
Air Products Inc is seeking a Customer Service Executive to handle customer inquiries, manage tenders, and support various internal processes to ensure high customer satisfaction. The ideal candidate should have a background in internal sales, preferably in the gas industry, with strong communication and problem-solving skills

Job Summary

  • The role involves preparing detailed quotations, processing orders in SAP, and managing customer relationships from enquiry to payment.
  • Candidates must support account receivables, handle tender documents, and collaborate with supply chain and finance teams to ensure smooth transactions.
  • Air Products Inc seeks a proactive professional to drive wallet share development and maintain high levels of customer satisfaction in a safety-first environment.

Matching Summary

Match Score: 85

Air Products Inc is seeking a Customer Service Executive to handle customer inquiries, manage tenders, and support various internal processes to ensure high customer satisfaction. The ideal candidate should have a background in internal sales, preferably in the gas industry, with strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Bachelor degree in Business or Equivalent
  • Minimum 5 years internal sales experience
  • SAP ERP system proficiency
  • Strong communication and problem-solving skills
  • Knowledge of industrial gas business

Nice-to-have

  • Experience in the gas industry
  • Safety knowledge and compliance awareness
  • Proactive and energetic learning attitude
  • Flexibility for weekends and off-hours
  • Team player with motivational skills

Key Requirements

  • Bachelor degree of Business or Equivalent
  • Minimum 5 years' experience in internal sales
  • Familiarity with Industrial gas business
  • Good knowledge in safety protocols

Work Rights

Not specified

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