Applications Engineer

Borger Cranes

Base: $75,000 to $85,000; bonus/equity: 5% bonus p...
Not specified
3+ years technical customer-facing experience
Interpret technical documentation and datasheets
Proficiency with crm platforms like salesforce
Borger Cranes is seeking an Applications Engineer to translate customer needs into technical solutions, enhancing customer experience and driving revenue growth. The role emphasizes streamlining processes and improving response times through automation and effective use of technology

Job Summary

  • The role translates customer needs into quick, accurate technical solutions while driving a shift toward a proactive service model.
  • Engineers serve as the first technical stop for inquiries, qualifying requests and generating accurate quotes before escalating to Engineering.
  • The position involves identifying AI tools and building dashboards to automate repetitive tasks and improve response times.

Matching Summary

Match Score: 85

Borger Cranes is seeking an Applications Engineer to translate customer needs into technical solutions, enhancing customer experience and driving revenue growth. The role emphasizes streamlining processes and improving response times through automation and effective use of technology.

Salary

Base: $75,000 to $85,000; Bonus/Equity: 5% bonus potential; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years technical customer-facing experience
  • Interpret technical documentation and datasheets
  • Proficiency with CRM platforms like Salesforce
  • Strong system-thinking mindset for industrial products

Nice-to-have

  • Experience in manufacturing or industrial environment
  • Knowledge of pressure, temperature, level, flow control
  • Ability to identify AI tools for workflow automation
  • Experience building dashboards and reporting workflows

Key Requirements

  • Bachelor's degree in engineering or related discipline preferred
  • 3+ years experience in technical customer-facing role

Work Rights

Not specified

Tailored Resume

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