Commercial Services Rep I Various Shifts (10:30 A - 7:00 P 10:00 A - 6:30 P 9:30 A - 6:00 P 9:30 A - 6:00 P 9:00 A - 5:30 P)

Fifth Third Bank

Cincinnati, OH, United States
Commercial customer interactions
Product and service education
Customer data entry
Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service

Job Summary

  • Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service.
  • Provides Initial support for the following Commercial Products: Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and Balance Inquiry.
  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service.

Skills & Requirements

Must-have

  • Commercial customer interactions
  • Product and service education
  • Customer data entry
  • CRM application tracking
  • Call center environment

Nice-to-have

  • Positive customer experience
  • Risk management awareness
  • Process improvement suggestions

Key Requirements

  • High school education or equivalent
  • Minimum two (2) years customer service or commercial experience
  • Basic computer skills
  • Excellent telephone communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter