Veeam Software is seeking a Customer Success Renewals Representative in Bucharest, Romania, responsible for renewing customer maintenance contracts and ensuring a high level of customer satisfaction. The ideal candidate will have a background in sales or account management and a track record of meeting quotas while providing excellent customer support
Job Summary
The role is responsible for ensuring the best customer experience and prioritizing customer retention as the number one objective.
Candidates must effectively manage an annual pipeline by reaching out to customers four months before support expiration to perform health checks.
The position requires a proven track record of overachieving quotas while supporting both direct customers and channel partners.
Matching Summary
Match Score: 85
Veeam Software is seeking a Customer Success Renewals Representative in Bucharest, Romania, responsible for renewing customer maintenance contracts and ensuring a high level of customer satisfaction. The ideal candidate will have a background in sales or account management and a track record of meeting quotas while providing excellent customer support.
Skills & Requirements
Must-have
Proven track record of overachieving quota
Experience with enterprise level accounts
Advanced English language proficiency
SalesForce.com CRM hygiene and management
Ability to manage annual renewal pipeline
Nice-to-have
Cross-functional collaboration skills
Consultative selling approach
High velocity selling experience
Channel partner relationship management
Key Requirements
Bachelor's Degree required
Relevant work experience in Sales or Account Management