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Dunn Tire & Auto is seeking a hands-on Service Manager for their Amherst, NY location, dedicated to leading the service department and ensuring excellent customer experiences. Ideal candidates should have strong management experience, particularly in retail or automotive settings, and will be responsible for team performance, sales, and daily operations.
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Job Summary
This hands-on leadership role focuses on team performance, customer service, and daily service operations alongside the Store Manager.
The position involves training, coaching, and mentoring team members while overseeing sales performance to drive the store to meet goals.
Dunn Tire & Auto offers competitive pay, health insurance, a 401(k) match, and ongoing career development opportunities for top performers.
Matching Summary
Match Score: 75
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Dunn Tire & Auto is seeking a hands-on Service Manager for their Amherst, NY location, dedicated to leading the service department and ensuring excellent customer experiences. Ideal candidates should have strong management experience, particularly in retail or automotive settings, and will be responsible for team performance, sales, and daily operations.
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Salary
Base: $25.00 - $35.00 per hour; Bonus/Equity: Quarterly bonus incentive; Benefits: Health & Dental Insurance, 401(k) Match, Paid Time Off
Skills & Requirements
Must-have
3-5 years retail management experience
Lead daily store operations
Train and mentor team members
Oversee sales performance and profitability
Manage inventory levels and ordering
Nice-to-have
Automotive industry experience preferred
Strong customer service relationship building
Hands-on shop operations support
Passion for leadership and fast-paced environment
Key Requirements
3-5+ years of retail management or leadership experience
Experience with basic computer applications and point-of-sale systems
Ability to handle multiple priorities and time management skills