Customer Banking Specialist - Sylvania

CommBank

Sylvania, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a part-time Customer Banking Specialist for their Sylvania branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The role requires effective communication skills and a focus on customer-centric solutions in a retail banking environment. **

Job Summary

  • As the Customer Banking Specialist in our Sylvania Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality with excellent communication skills.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Sylvania branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The role requires effective communication skills and a focus on customer-centric solutions in a retail banking environment. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Financial wellbeing focus
  • Holistic customer solutions
  • Building a career with CommBank
  • Interest in Indigenous Peoples

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter