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CommBank is seeking a part-time Customer Banking Specialist for their Sylvania branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The role requires effective communication skills and a focus on customer-centric solutions in a retail banking environment.
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Job Summary
As the Customer Banking Specialist in our Sylvania Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality with excellent communication skills.
Matching Summary
Match Score: 75
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CommBank is seeking a part-time Customer Banking Specialist for their Sylvania branch, responsible for delivering exceptional customer service and supporting clients with their banking needs. The role requires effective communication skills and a focus on customer-centric solutions in a retail banking environment.
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Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion risk-adverse culture
Nice-to-have
Financial wellbeing focus
Holistic customer solutions
Building a career with CommBank
Interest in Indigenous Peoples
Key Requirements
Proven experience in Financial Services, Retail or Hospitality