Front Office Specialist (Hotels)

RESORTS WORLD AT SENTOSA PTE. LTD.

Sentosa, Singapore
Professional check-in and check-out procedures
Effective communication with housekeeping
Handling guest complaints promptly
The role is responsible for delivering professional check-in and check-out services to ensure a seamless stay

Job Summary

  • The role is responsible for delivering professional check-in and check-out services to ensure a seamless stay.
  • Employees will play a key role in creating positive first impressions and contributing to overall guest satisfaction.
  • The position requires promoting upselling opportunities and maintaining awareness of resort-wide sales initiatives.

Matching Summary

The role is responsible for delivering professional check-in and check-out services to ensure a seamless stay.

Skills & Requirements

Must-have

  • Professional check-in and check-out procedures
  • Effective communication with Housekeeping
  • Handling guest complaints promptly

Nice-to-have

  • Warm and pleasant personality
  • Good knowledge of Singapore attractions
  • Multitasking and time management abilities

Key Requirements

  • Minimum GCE 'O' Level or equivalent
  • Minimum 1 year of customer service experience
  • Proficient in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter