Hardware Sustaining Engineer

DigitalOcean

Boston, United States
Base: $83,000 - $104,000; bonus/equity: eligible f...
On-site
Hands-on cloud infrastructure experience
Server hardware and firmware knowledge
Python and bash scripting skills
The role involves supporting sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet at mega-scale

Job Summary

  • The role involves supporting sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet at mega-scale.
  • Candidates will participate in a 24/7 on-call rotation and act as Tier 2 escalation for Datacenter Operations regarding hardware issues.
  • DigitalOcean offers competitive compensation including bonuses, equity compensation, and reimbursement for conferences and training.

Matching Summary

The role involves supporting sustaining engineering efforts for the hardware infrastructure of the DigitalOcean server fleet at mega-scale.

Salary

Base: $83,000 - $104,000; Bonus/Equity: Eligible for bonus and equity grants; Benefits: Competitive array including EAP and flexible time off

Skills & Requirements

Must-have

  • Hands-on cloud infrastructure experience
  • Server hardware and firmware knowledge
  • Python and BASH scripting skills
  • 24/7 on-call rotation availability
  • Tier 2 escalation support capability

Nice-to-have

  • JTAG debugging and wire sniffing experience
  • Firmware troubleshooting expertise
  • Passion for constant improvement
  • Clear communication across stakeholders

Key Requirements

  • BS Computer Science/Engineering degree or equivalent practical experience
  • In-depth understanding of server hardware and firmware
  • Strong troubleshooting techniques with Python and BASH

Work Rights

Not specified

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