Customer Banking Specialist - Bridgetown

CommBank

Bridgetown, WA, Australia
On-site
Customer service excellence
Meaningful customer conversations
Assist with banking transactions
CommBank is seeking a full-time Customer Banking Specialist for their Bridgetown Multi-Channel branch, which operates both as a contact center and a retail branch. The role focuses on providing outstanding customer service through various channels, assisting with banking transactions, and conducting financial health checks

Job Summary

  • Assist customers with everyday banking needs and complaints via telephone or other digital channels on Tuesdays and Thursdays.
  • Serve customers face-to-face for everyday banking needs, enquiries, and transactions on Mondays, Wednesdays, and Fridays.
  • Receive continuous training and development to support career aspirations and deliver a seamless banking experience.

Matching Summary

Match Score: 85

CommBank is seeking a full-time Customer Banking Specialist for their Bridgetown Multi-Channel branch, which operates both as a contact center and a retail branch. The role focuses on providing outstanding customer service through various channels, assisting with banking transactions, and conducting financial health checks.

Skills & Requirements

Must-have

  • Customer service excellence
  • Meaningful customer conversations
  • Assist with banking transactions
  • Digital banking options
  • Financial Health Checks

Nice-to-have

  • Problem solving attitude
  • Open approach to learning
  • Goal oriented
  • Team collaboration

Key Requirements

  • Full-time availability
  • Monday - Friday, 8:30 am - 4:51 pm roster

Work Rights

Not specified

Tailored Resume

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