Ambulatory Services Rep Ii - Outpatient Infusion Center
Texas Children's Hospital
Conroe, TX, US
Customer service
Patient registration procedures
Communicate with patients and staff
Provide excellent customer service as the first contact for patients, providers and staff accessing virtual and/or non-virtual ambulatory clinics
Job Summary
Provide excellent customer service as the first contact for patients, providers and staff accessing virtual and/or non-virtual ambulatory clinics.
Perform patient registration procedures per department process and ensure all necessary patient forms are provided and filled out for the clinic visit.
Texas Children’s Hospital The Woodlands is north Houston’s first true, free-standing pediatric hospital designed, equipped and staffed exclusively to provide care in more than 25 areas of specialty care for children and adolescents.
Matching Summary
Provide excellent customer service as the first contact for patients, providers and staff accessing virtual and/or non-virtual ambulatory clinics.
Skills & Requirements
Must-have
Customer service
Patient registration procedures
Communicate with patients and staff
Review new referrals
Coordinate scheduling
Nice-to-have
Orient patient to virtual visit
Maintain organized filing system
Assist with non-financial admission process
Key Requirements
H.S. Diploma or GED
2 years' customer service experience
2 years clerical/medical office/business experience