Patient Service Representative 1 Hospital

Advocate Health

Tinley Park, IL, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Collect co-pays and patient responsibilities
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Collect co-pays and patient responsibilities
  • Maintain patient confidentiality (HIPAA)
  • Handle computer systems and EMR
  • Provide excellent customer service

Nice-to-have

  • Work independently and multitask
  • Handle high stress and interruptions
  • Demonstrate independent thinking
  • Service recovery skills

Key Requirements

  • High School Graduate
  • Experience with insurance verification/eligibility tools
  • Experience with EPIC electronic medical record
  • Experience with patient liability estimation tools
  • Experience with Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter