Service Advisor

Prestige Toyota of Ramsey

Ramsey, NJ, United States
$75,000.00-$150,000.00; performance driven with co...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Verifying warranty and service contract coverage
Prestige Toyota of Ramsey is seeking Automotive Service Advisors to facilitate customer service and repair processes. The position requires strong communication skills and a basic understanding of automotive mechanics, with competitive earnings potential and various employee benefits

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross profit.

Matching Summary

Match Score: 85

Prestige Toyota of Ramsey is seeking Automotive Service Advisors to facilitate customer service and repair processes. The position requires strong communication skills and a basic understanding of automotive mechanics, with competitive earnings potential and various employee benefits.

Salary

$75,000.00-$150,000.00; Performance driven with commissions and bonuses; Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k), ESPP, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Ascertaining vehicle performance problems
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Maintaining customer records

Nice-to-have

  • Team player focused on exemplary customer service
  • Earning customers for life

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter