Lead a nationwide Inside Account Management organization focused on growing merchant relationships and driving revenue, retention, and product adoption
Job Summary
Lead a nationwide Inside Account Management organization focused on growing merchant relationships and driving revenue, retention, and product adoption.
Develop strategic advantage by deepening partnerships and increasing product portfolio adoption across the SMB merchant base, leveraging AI and technology to enhance productivity and insights.
Work cross-functionally with various departments to influence the merchant experience and achieve revenue goals, while fostering a positive, high-accountability environment for team development.
Matching Summary
Lead a nationwide Inside Account Management organization focused on growing merchant relationships and driving revenue, retention, and product adoption.
Salary
Base: $176,800; Bonus/Equity: Sales commission and equity grants; Benefits: Comprehensive benefits package including 401(k) with match, 16 weeks paid parental leave, wellness benefits, commuter benefits match, PTO, sick leave, medical, dental, vision, 11 paid holidays, disability and life insurance, family-forming assistance, mental health program
Skills & Requirements
Must-have
Drive merchant retention and growth
Leverage AI tools and automation
Develop go-to-market plans
Lead and build teams
Nice-to-have
Experience in 3PD space
Experience leading inside sales organizations
Hands-on AI tool deployment
Key Requirements
10+ years of experience in related fields
5+ years managing teams with experience managing managers
Client-facing or account management/sales experience
Experience leading cross-functional initiatives
Background in restaurant industry, small/large business sales, or high-growth tech