Job Summary

• The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.
• Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions and performs clerical service delivery functions with patients.
• Supports other practice-based team members by promptly addressing in-basket clerical pool messages and partners with Access Center Patient Engagement Partners to address time-sensitive scheduling requests.

Matching Summary

Skills & Requirements

Key Requirements

• High School graduate or equivalent required
• Minimum one year practice-based experience preferred
• Customer Service experience preferred

Work Rights