Senior Service Delivery Analyst

Disney

Shanghai, China
It support experience
Team lead experience
Knowledge of itil methodology
The role focuses on delivering IT support to clients across Greater China

Job Summary

  • The role focuses on delivering IT support to clients across Greater China.
  • The incumbent will manage local end user support and assist in IT project management.
  • Collaboration with cross-functional IT teams is essential for success.

Matching Summary

The role focuses on delivering IT support to clients across Greater China.

Skills & Requirements

Must-have

  • IT support experience
  • Team lead experience
  • Knowledge of ITIL methodology

Nice-to-have

  • Cultural sensitivity
  • Strong collaborative skills
  • Aptitude for technology

Key Requirements

  • 3-5 years in desktop support
  • 2+ years in team lead role
  • Foundation Certificate in IT Service Management (ITIL)

Work Rights

Not specified

Tailored Resume

Cover Letter