Apprentice, Technical Relationship Management

S&P Global Market Intelligence

Excellent written and verbal english communication
Advanced ms excel skills
Client-facing projects
The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account

Job Summary

  • The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account.
  • Be part of a client-facing team gaining exposure to technology, project management, and relationship management.
  • We are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.

Matching Summary

The Technical Relationship Management team is responsible for proactively working with Strategic Accounts globally, with the prime goal of being a single point of contact for all technical questions and/or firm-wide issues and interactions at the Account.

Skills & Requirements

Must-have

  • Excellent written and verbal English communication
  • Advanced MS Excel skills
  • Client-facing projects
  • Collaborate on product initiatives
  • Technical customer service experience desirable

Nice-to-have

  • Results-focused meritocracy
  • Appetite for superb customer service
  • Curiosity and shared belief
  • Work with diverse teams globally

Key Requirements

  • Bachelor's or Master's degree
  • Coursework in Computer Science or Information Technology preferred
  • Project Management experience desirable
  • Prior experience in technical customer service desirable
  • Basic understanding of finance industry
  • Familiarity of technology in a corporate environment
  • Computer applications and Windows operating systems knowledge

Work Rights

Not specified

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