Customer Marketing Manager

Infinity Tracking Ltd

Manchester, United Kingdom
Base: £50,000-£60,000; bonus/equity: not specified...
On-site
Extensive customer marketing experience
Proven track record in customer retention
Strong commercial mindset for nrr goals
The role focuses on strengthening adoption, driving expansion, and improving Net Revenue Retention (NRR) across the customer base

Job Summary

  • The role focuses on strengthening adoption, driving expansion, and improving Net Revenue Retention (NRR) across the customer base.
  • Candidates will design lifecycle-led campaigns that support long-term customer growth and measurable commercial outcomes.
  • Benefits include a 4.5-day working week with half-day Fridays, 25 days of holiday, and private medical insurance.

Matching Summary

The role focuses on strengthening adoption, driving expansion, and improving Net Revenue Retention (NRR) across the customer base.

Salary

Base: £50,000-£60,000; Bonus/Equity: Not specified; Benefits: 4.5 day week, 25 days holiday, private medical insurance, life assurance

Skills & Requirements

Must-have

  • Extensive Customer Marketing experience
  • Proven track record in customer retention
  • Strong commercial mindset for NRR goals
  • Experience with B2B SaaS lifecycle strategies
  • Ability to drive product adoption campaigns

Nice-to-have

  • Excellent storytelling and messaging skills
  • Data-informed and outcome-driven approach
  • Comfortable cross-functional collaboration
  • Customer-first strategic approach

Key Requirements

  • Extensive experience in Customer Marketing or Lifecycle Marketing
  • Proven experience driving customer adoption and expansion
  • Strong commercial mindset linking marketing to business outcomes

Work Rights

Not specified

Tailored Resume

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