Teller

Wcnorthwest

Unknown
Onsite
Customer service experience
Cash handling experience
Knowledge of bank products and services
Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business

Job Summary

  • Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.
  • Tellers are responsible for balancing the teller drawer daily, participating in office meetings, and following compliance, risk, and operational procedures to protect the bank from unnecessary risk.
  • The role requires working as part of a team, delivering exceptional customer experience in person, over the phone, and via email, and supporting branch opening and closing tasks as needed.

Matching Summary

Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business.

Skills & Requirements

Must-have

  • Customer service experience
  • Cash handling experience
  • Knowledge of bank products and services
  • Balance teller drawer daily
  • Adherence to security and dual control processes
  • Use of Microsoft Office and banking software
  • Work evening hours and weekends

Nice-to-have

  • Problem solving and decision making
  • Effective oral and written communication
  • Teamwork and professionalism
  • Self-education and training completion
  • Ability to actively listen
  • Respect and support management

Key Requirements

  • High School Diploma or equivalent preferred
  • Customer service experience preferred
  • Cash handling experience preferred
  • Banking and/or retail experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter