Manager, Training (services Growth)

Caterpillar Inc.

Peoria, IL, United States
$147,760.00 - $221,640.00 py
Onsite
Global subject matter experts
Dealer technician growth
Services growth goals
This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth

Job Summary

  • This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth.
  • Caterpillar plays a role in supporting Talent Acquisition, Technician Development and Technician Retention leveraging our global scale.
  • Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.

Matching Summary

This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth.

Salary

$147,760.00 - $221,640.00

Skills & Requirements

Must-have

  • Global Subject Matter Experts
  • Dealer Technician Growth
  • Services Growth Goals
  • Customer Service Excellence
  • Digital Capabilities and Technology

Nice-to-have

  • Influencing executive level communications
  • Caterpillar's Behaviors and Leadership Attributes
  • Global scale support

Key Requirements

  • Engineering degree or equivalent work experience (10+ years)
  • Project management, marketing and / or product support roles
  • Customer Focus knowledge
  • Service Excellence knowledge
  • Decision Making and Critical Thinking knowledge
  • Effective Communications knowledge
  • Relationship Management knowledge

Work Rights

Not specified

Tailored Resume

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