Personal Banking Associate

TD Bank

Owen Sound, Canada
Base: $43,900 - 58,600 cad; bonus/equity: not spec...
Customer service transactions
Financial advice and solutions
Digital banking education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and paid time off.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $43,900 - 58,600 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial advice and solutions
  • Digital banking education
  • Problem resolution
  • Branch operations support

Nice-to-have

  • Build impactful relationships
  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Positive and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years experience
  • Investment Funds Canada (IFC) or equivalent
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office and branch software
  • Knowledge of banking solutions and processes

Work Rights

Not specified

Tailored Resume

Cover Letter