Technical Service Associate

Abbott

Tokyo, Japan
2-3 years medical or clinical experience
Troubleshooting complex technical complaints
Fluency in english and a second language
The role provides first-line technical support to end users, distributors, and commercial teams across the Asia Pacific region

Job Summary

  • The role provides first-line technical support to end users, distributors, and commercial teams across the Asia Pacific region.
  • Candidates must maintain compliance with strict medical device and diagnostics post-market surveillance regulations such as US FDA 21 CFR Part 803/820 and EU MDR.
  • Abbott offers career development opportunities within an international company recognized as one of the most admired workplaces globally.

Matching Summary

The role provides first-line technical support to end users, distributors, and commercial teams across the Asia Pacific region.

Skills & Requirements

Must-have

  • 2-3 years medical or clinical experience
  • Troubleshooting complex technical complaints
  • Fluency in English and a second language
  • Proficiency in MS Office suite tools
  • Knowledge of FDA and ISO medical device regulations

Nice-to-have

  • Strong written and verbal communication skills
  • Ability to drive process improvements
  • Self-directed and proactive work style
  • Experience with APAC region markets

Key Requirements

  • Bachelor's degree in Biomedical, Nursing, Engineering, or related field
  • Minimum 2-3 years experience in medical/clinical environment
  • Fluency in English plus Bahasa, Mandarin, Japanese, or Korean

Work Rights

Not specified

Tailored Resume

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