Customer Experience Executive

Glanbia

Ahmedabad, India
**
Proactive customer-focused executive
Manage welcome desk operations
Resolve customer queries promptly
** Glanbia is seeking a Customer Experience Executive for their retail branch banking in Ahmedabad. The role focuses on managing customer interactions at the Welcome Desk, resolving queries, and promoting digital banking, requiring strong communication skills and prior customer service experience. **

Job Summary

  • The role involves managing the Welcome Desk at bank branches to deliver best-in-class branch services.
  • Candidates will be responsible for resolving customer queries within the target turnaround time and promoting digital banking channels.
  • The position requires supporting branch sales targets and ensuring audit readiness at the welcome desk.

Matching Summary

Match Score: 75

** Glanbia is seeking a Customer Experience Executive for their retail branch banking in Ahmedabad. The role focuses on managing customer interactions at the Welcome Desk, resolving queries, and promoting digital banking, requiring strong communication skills and prior customer service experience. **

Skills & Requirements

Must-have

  • Proactive customer-focused executive
  • Manage welcome desk operations
  • Resolve customer queries promptly
  • Promote digital banking adoption
  • Ensure audit compliance

Nice-to-have

  • Strong communication skills
  • Passion for excellent service
  • Basic sales support capability

Key Requirements

  • 1+ year of banking or customer service experience
  • Graduate or Post-Graduate degree
  • Must have Pwd certificate or UDID Card

Work Rights

Not specified

Tailored Resume

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