The Advanced Services team provides exceptional outcomes and remarkable customer experience through forward-looking technical services to optimize network reliability and performance for designated customers
Job Summary
The Advanced Services team provides exceptional outcomes and remarkable customer experience through forward-looking technical services to optimize network reliability and performance for designated customers.
The role involves partnering with customers on network evaluations, risk mitigation, software and hardware feature implementations, and acting as a single point of contact for post-sales service needs.
HPE offers comprehensive benefits supporting physical, financial, and emotional wellbeing, invests in personal and professional development, and fosters an unconditionally inclusive culture.
Matching Summary
The Advanced Services team provides exceptional outcomes and remarkable customer experience through forward-looking technical services to optimize network reliability and performance for designated customers.
Skills & Requirements
Must-have
Core IP networking concepts
Layer2 and Layer3 protocols expertise
Network performance optimization
Customer advocacy and relationship management
Technical problem solving
Network operations environment experience
Nice-to-have
ITIL Framework process knowledge
Automation experience
Amiable communication skills
Cross-functional teamwork
Growth mindset
Creativity and critical thinking
Key Requirements
8+ years experience in Datacenter and IP/MPLS Networks
Bachelor’s degree in Electrical/Electronic Engineering or Computer Science
Experience in customer-facing roles
Juniper product certifications or equivalents
Experience with large enterprises or network service providers
Ability to operate independently in unstructured environments