Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
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3-5+ years customer facing services role
Fluency in french and english languages
1+ years project management with workday hcm
** Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their services. The role requires substantial experience in customer-facing positions, particularly in consulting or account management, with a focus on building strong client relationships. **

Job Summary

  • The role serves as a liaison between Professional Services and Production teams to ensure enterprise-level support and service activities.
  • Candidates will develop success plans outlining critical success factors and drive resolution on raised customer concerns.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers while providing trust to take risks.

Matching Summary

Match Score: 75

** Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with their services. The role requires substantial experience in customer-facing positions, particularly in consulting or account management, with a focus on building strong client relationships. **

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management with Workday HCM
  • Experience resolving issues at executive levels
  • Ability to chair meetings with executive leadership

Nice-to-have

  • Functional domain expertise with Financials
  • Account management and adoption planning experience
  • Collaboration across Sales, Services, and Product teams
  • Strong verbal and written communication skills
  • Bachelor degree in Business or Technical field

Key Requirements

  • 3-5+ years in customer facing services role
  • 1+ years project management experience with Workday HCM/Payroll/Financials
  • Fluency in French and English is essential
  • Warsaw based only location requirement
  • Bachelor degree or equivalent work experience preferred

Work Rights

Not specified

Tailored Resume

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