Customer Service Representative

Gvhvet

Warrensburg, MO, United States
On-site
Professional phone etiquette
Handle emotional clients
Maintain accurate records
Gvhvet is seeking a Client Service Representative to enhance client interactions at their Warrensburg, MO clinic. The ideal candidate will have excellent customer service skills, empathy, and the ability to manage multiple tasks in a fast-paced environment

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.

Matching Summary

Match Score: 85

Gvhvet is seeking a Client Service Representative to enhance client interactions at their Warrensburg, MO clinic. The ideal candidate will have excellent customer service skills, empathy, and the ability to manage multiple tasks in a fast-paced environment.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Maintain accurate records
  • Process payments accurately
  • Prioritize and multitask

Nice-to-have

  • Adaptable to multiple situations
  • Detail-oriented approach

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Veterinary Electronic Medical Records experience
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter