This role is accountable for service and quality KPIs, customer escalations, risk, and vendor management while partnering with internal teams to support growth
Job Summary
This role is accountable for service and quality KPIs, customer escalations, risk, and vendor management while partnering with internal teams to support growth.
The successful candidate will lead, coach, and performance manage Exchange Managers while driving career pathing and succession planning within the region.
LSEG values innovation, quality, and continuous improvement, offering a collaborative culture where colleagues can bring their true selves to work.
Matching Summary
This role is accountable for service and quality KPIs, customer escalations, risk, and vendor management while partnering with internal teams to support growth.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
7+ years leadership experience in exchange traded data
Deep knowledge of real-time systems and exchange data