Acceleration Center - Business & Supply Chain Operations (bsco) - Epic Patient Access / Billing - Senior Associate

PwC UK

Epic application support experience
Healthcare it background
Managed services engagement management
The role involves providing consulting services for Epic software solutions to help clients optimize operational efficiency through analysis, implementation, training, and support

Job Summary

  • The role involves providing consulting services for Epic software solutions to help clients optimize operational efficiency through analysis, implementation, training, and support.
  • Candidates are expected to lead with integrity, motivate teams, and manage performance to deliver on client expectations while identifying opportunities for firm success.
  • This position requires overseeing SLA-driven delivery models and managing large-scale managed services or application support engagements within the healthcare sector.

Matching Summary

The role involves providing consulting services for Epic software solutions to help clients optimize operational efficiency through analysis, implementation, training, and support.

Skills & Requirements

Must-have

  • Epic application support experience
  • Healthcare IT background
  • Managed services engagement management
  • SLA-driven delivery models
  • Bachelor's degree required

Nice-to-have

  • Master's degree in Health Administration
  • Epic certification in relevant modules
  • Enterprise Epic support program leadership
  • Global delivery team management
  • Upsell and cross-sell opportunities identification

Key Requirements

  • 4+ years of experience in Epic application support
  • Experience managing large-scale managed services
  • Overseeing SLA-driven delivery models
  • Bachelor's Degree minimum
  • Epic certification preferred

Work Rights

Not specified

Tailored Resume

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