Technical Support Engineer - French Or Italian Speaking

Salesforce

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Proficient in html, css, javascript, sql
Api debugging experience required
Fluent in french or italian language
** Salesforce is seeking a Technical Support Engineer who is fluent in either French or Italian, aimed at providing exceptional customer support for Salesforce Marketing Cloud products. The role involves troubleshooting, debugging, and ensuring customer satisfaction while working collaboratively with various teams. **

Job Summary

  • The role involves assisting customers in troubleshooting implementation, integrations, and custom code for Salesforce Marketing Cloud products.
  • Candidates must demonstrate exceptional analytical skills while managing customer expectations to maximize satisfaction.
  • Salesforce is seeking Trailblazers passionate about bettering business through AI and driving innovation in the agentic era.

Matching Summary

Match Score: 75

** Salesforce is seeking a Technical Support Engineer who is fluent in either French or Italian, aimed at providing exceptional customer support for Salesforce Marketing Cloud products. The role involves troubleshooting, debugging, and ensuring customer satisfaction while working collaboratively with various teams. **

Skills & Requirements

Must-have

  • Proficient in HTML, CSS, JavaScript, SQL
  • API debugging experience required
  • Fluent in French or Italian language
  • Customer support and helpdesk background
  • Troubleshooting Salesforce Marketing Cloud

Nice-to-have

  • Hands-on knowledge of Digital Marketing
  • Experience with Salesforce CRM or Data360
  • Understanding of Marketing Business processes
  • Passion for AI and innovation
  • Ability to build Knowledge Base Articles

Key Requirements

  • Proficiency in French or Italian in addition to English
  • Demonstrated skill in Customer Support or Helpdesk roles
  • Knowledge of website development and data management

Work Rights

Not specified

Tailored Resume

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